Terms of service

Terms of Service

Effective Date: 09/01/2024

Welcome to Rewind Time Anti-Aging and Aesthetics LLC ("we," "our," "us"). These Terms of Service ("Terms") govern your access to and use of our website, www.rewindtelehealth.com ("Website"), and our telehealth services (collectively, the "Services"). By accessing or using our Website or Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you must discontinue use of the Website and Services immediately.

1. Acceptance of Terms

By using the Website or Services, you represent that you are at least 18 years of age and capable of entering into a legally binding agreement. If you are under 18, you may not use our Services without the involvement of a parent or legal guardian.

2. Telehealth Services

Our Website facilitates access to healthcare services delivered by licensed healthcare providers through telehealth technology. Telehealth allows for remote consultations and treatment through electronic communications. The scope of services includes, but is not limited to, consultations related to anti-aging treatments, aesthetics, and related healthcare services.

Please review our Telehealth Disclosure for more information about the nature of telehealth services, risks, and limitations.

3. Privacy and Confidentiality

We value your privacy and are committed to protecting your personal information. Our collection and use of your information are governed by our Privacy Policy. By using our Website and Services, you agree to the terms of our Privacy Policy.

4. User Responsibilities

By using the Website or Services, you agree to:

Provide accurate, current, and complete information as requested during registration or at any point during your use of our Services.
Maintain the confidentiality of your account credentials, including your username and password, and promptly notify us of any unauthorized access to your account.
Use the Services only for lawful purposes and in accordance with these Terms.
You are responsible for any actions taken under your account. You agree not to use the Services to:

Engage in any unlawful activity.
Impersonate any person or entity or misrepresent your identity or affiliation with any person or entity.
Interfere with the operation of the Website or Services, including introducing viruses, malware, or other harmful content.
5. Medical Advice and Emergency Situations

The telehealth services provided through our Website are not intended for medical emergencies. If you are experiencing an emergency, call 911 or go to the nearest emergency room.

The healthcare providers available through our Website are licensed professionals. However, telehealth consultations are not a substitute for in-person medical care in every situation. Our healthcare providers will assess your condition and may refer you to in-person services if necessary.

6. Payment and Fees

Certain services provided through our Website may require payment. You agree to pay all fees associated with your use of the Services. Fees and payment terms will be clearly stated before you finalize any transaction. Payment for telehealth consultations is due at the time of service unless otherwise specified.

We may use third-party services to process payments. By submitting your payment information, you agree to our use of third-party payment processors and authorize us to charge the applicable fees to your selected payment method.

7. Prescription Services

If, during your telehealth consultation, a licensed healthcare provider determines that a prescription is appropriate, they may issue a prescription in compliance with applicable state and federal law. We do not guarantee that a prescription will be issued. You are responsible for providing accurate information to facilitate the prescription process, including your preferred pharmacy details.

8. Intellectual Property

All content, logos, designs, text, graphics, images, and other materials on our Website ("Content") are owned by or licensed to Rewind Time Anti-Aging and Aesthetics LLC. You are granted a limited, non-exclusive, and non-transferable right to access and use the Website and Services for personal, non-commercial purposes. You may not:

Reproduce, distribute, or publicly display any Content without our prior written consent.
Modify, copy, or reverse-engineer any aspect of the Website or Services.
9. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by us. We do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party websites. You access third-party websites at your own risk.

10. SMS/Text Messaging

By providing your phone number, you consent to receive SMS/text messages from Rewind Time Anti-Aging and Aesthetics LLC regarding appointment reminders, follow-ups, promotional offers, and other healthcare-related communications. Standard messaging rates may apply.

You may opt out of receiving SMS/text messages at any time by replying "STOP" to any text message you receive from us or by contacting us at [email protected]. After opting out, you will no longer receive SMS/text messages from us, except for messages confirming your opt-out.

11. Termination

We reserve the right to terminate or suspend your access to the Website and Services at any time, without notice, for any reason, including your violation of these Terms. Upon termination, your right to use the Services will cease immediately.

12. Disclaimer of Warranties

Our Services are provided "as is" and "as available," without warranties of any kind, either express or implied. We do not warrant that the Services will be uninterrupted, error-free, or free from viruses or other harmful components.

To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

To the maximum extent permitted by law, Rewind Time Anti-Aging and Aesthetics LLC, its affiliates, and their respective officers, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Website or Services.

14. Indemnification

You agree to indemnify, defend, and hold harmless Rewind Time Anti-Aging and Aesthetics LLC, its affiliates, and their officers, directors, employees, and agents from any and all claims, liabilities, damages, and expenses (including attorney's fees) arising out of your use of the Website or Services or your violation of these Terms.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the states of Kansas and Missouri, without regard to their conflict of laws principles. Any legal action arising from or related to these Terms must be brought in the state or federal courts located in Kansas or Missouri, depending on your state of residence.

16. Changes to Terms

We may update these Terms from time to time. Any changes will be effective upon posting the revised Terms on the Website. Your continued use of the Website and Services after the posting of revised Terms constitutes your acceptance of those changes.

17. Contact Us

If you have any questions about these Terms or our Services, please contact us at:

Rewind Time Anti-Aging and Aesthetics LLC
Email: [email protected]

 
Disclaimer: These Terms of Service are subject to change without prior notice. Please check this page regularly for updates.